Vivint Authorized Retailer Raleigh
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Raleigh & Entire Research Triangle Area

How does home monitoring work in Raleigh?

December 19, 2022
Smartphone access to a home security system.

After careful thought, you’ve decided that a home security system is the best way to improve your property’s defense. You even enjoy the thought of a smart home to add convenience and energy efficiency to your daily routine. But are you still wondering about home monitoring?

Take a little time to see how home monitoring works in [[targelocation]] and why this added layer of protection is indispensable to your security.

Here’s how Raleigh home monitoring works

If having 24-hour access to trained security agents seems to be a good idea to you, you’re ready to integrate home monitoring. While it’s true they are always just seconds away when you need them, that doesn’t suggest they are too invasive. You won’t see them constantly viewing your house or reviewing your camera footage. Rather, they spring to action the second an emergency occurs. Here’s how:

  • At the moment one of your smart devices is triggered -- whether it’s a camera or smoke detector -- your Vivint Smart Hub™ is signaled instantly.

  • Your command center then sends the alert automatically to your monitoring team.

  • A Vivint monitoring specialist will then reach out to you to authenticate the situation and check on your safety.

  • If the monitoring agent is not able to reach you, they will instantly notify first responders.

  • Your representatives are there to guide you through the emergency and will serve as the primary point of contact with authorities whenever you are not at home.

Always ready to act, home monitoring representatives are connected to your residence through your smart devices. This is more than just inner peace as you have actual, live professionals to guide you during your time of need.


Defending your home, even when you’re not there

Having 24/7 support on call in the event of an emergency is beneficial when you’re at the house as you’ll be occupied making sure family members are out of danger. It’s even more essential when something occurs while you’re at work or traveling. Think about your fire alarm tripping or an access point sensor setting your alarm off when you’re on holiday. What happens when no one is there to hear the sound of the loud siren? By integrating round-the-clock monitoring, your place is always defended, no matter your location.

Your Vivint Smart Hub is vital in Raleigh home monitoring

You may think of your Vivint Smart Hub as the nucleus of your home’s security. All signals and communications pass through this vital, networked interface. Along with being your bridge to monitoring experts, the smart hub provides these extra advantages:

  • Emergency button to automatically contact your home monitoring representatives
  • Bi-directional audio feature allowing you to converse straight to your monitoring team
  • You have the ability to call for assistance with any kind of issue, including medical situations

If you can’t find your phone when a crisis occurs, you can still talk with your monitoring agents directly through your central hub.

Get home monitoring with your comprehensive Raleigh security system

Leave it to the professionals at Vivint and get a completely connected Raleigh smart home with the 24-hour monitoring, safety alarms, and entrypoint sensors you should have. We know the value of monitoring which is why it is included with our popular packages. If you want to enhance your home’s protection, call (919) 899-2155 or complete the form on this page to begin.